Privacy policy

Privacy Policy

Last updated: October 20, 2026

This Privacy Policy explains how ELYXSHAFT LLC, doing business as Magnetic Skin ("Magnetic Skin", "we", "us"), collects, uses and shares your personal information when you visit magnetic-skin.com (the "Site"), place an order or contact us.

Information we collect

Information you give us: name, email address, shipping and billing address, phone number (optional), order details and the messages you send us.
Payment information: your card details are entered on our secure checkout and processed by our payment providers. We don't store your full card number.
Information collected automatically: device and browser information, IP address, pages viewed, how you arrived on the Site (for example the ad or link you clicked) and how you interact with it. We collect it with cookies, pixels and similar technologies.

How we use your information

To process, ship and track your orders, including Auto-Refill orders;
To answer your questions and provide customer support;
To send you order and Auto-Refill emails (confirmations, shipping updates, renewal reminders);
To send you marketing emails or text messages, only if you agreed to receive them. You can unsubscribe at any time with the link in each email or by replying STOP to texts;
To measure and improve our Site and our advertising;
To prevent fraud and comply with the law.

Who we share it with

We share your information only with service providers who help us run our business, and only as needed:

Shopify, which hosts our store;
Resub and our payment processors, which run our checkout and Auto-Refill payments;
Our fulfillment partners and shipping carriers, to deliver your orders;
Klaviyo, our email and SMS provider;
Advertising and analytics partners such as Meta (Facebook, Instagram), through cookies and pixels;
Authorities, when required by law or to protect our rights.

We do not sell your personal information for money. Sharing data with advertising partners for targeted advertising may be considered a "sale" or "sharing" under some US state laws; you can opt out as explained below.

Cookies and advertising

We use cookies and pixels to make the Site work, remember your cart, measure our ads and show you relevant ads on other sites. You can block or delete cookies in your browser settings. You can also limit personalized ads through Meta, Google and the Digital Advertising Alliance. We honor Global Privacy Control (GPC) signals sent by your browser.

Your privacy rights

Depending on where you live (including California, Virginia, Colorado, Connecticut, Texas and other states), you may have the right to:

Know what personal information we hold about you and get a copy;
Correct or delete it;
Opt out of the sale or sharing of your information for targeted advertising;
Not be discriminated against for exercising these rights.

To make a request, email support@magnetic-skin.com with the subject "Privacy request". We'll verify your identity and answer within 45 days. You can use an authorized agent to make a request on your behalf.

How long we keep your information

We keep order information as long as needed to fulfill your orders, manage Auto-Refill, handle refunds and meet our legal and tax obligations. Marketing data is kept until you unsubscribe or ask us to delete it.

Security

We use reasonable technical and organizational measures to protect your information, and our checkout is encrypted. No method of transmission over the internet is completely secure, but we work to protect your data.

Children

Our Site and products are intended for adults. We don't knowingly collect information from children under 16.

Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version. Significant changes will be announced on the Site or by email.

Contact us

ELYXSHAFT LLC (Magnetic Skin)
16192 Coastal Hwy, Lewes, DE 19958, United States
Email: support@magnetic-skin.com